Advanced CWS/CMS

Level: Advanced Practice

Credits: Number of Hours – 6

Intended Audience: This is an advanced course in CWS/CMS designed for trainers and help desk staff.

Description of Course: This small group training is designed specifically to increase the user’s knowledge of some specialty areas of the CWS/CMS application.

Intended Objectives:

• Give an overview of each specialty area
• Review common errors and how to correct them
• Develop troubleshooting skills through practice
• Address any other needed topics or questions

Topics Include:

• Licensing
• Placement
• Creating County Specific Templates
• AAP
• Probation
• Other areas as requested